AI & Automation for Service Businesses

Stop Losing Customers You Already Paid to Reach.

Nexa HQ helps service businesses capture, respond to, follow up with, and manage every customer inquiry, so fewer opportunities disappear between the first contact and the booked job.

Find Where Your Leads Are Leaking → See How Nexa HQ Works

⚡ SPEED-TO-LEAD ENGINE

Under 30-Second Inbound Response

When a homeowner calls during busy hours or while you are working on a job, Nexa HQ texts them back in 25 seconds from your number.

Response Speed: <30 SECONDS

NEXA CORE OS // DISPATCH ENGINE

ACTIVE 24/7

Avg Inbound Response

< 25 Seconds

Lead Capture Rate

100% Verified

Live Inbound Processing Queue:

🔴 Missed Call Intercepted (8:42:10 PM)

Speed-to-Lead SMS (25s): Automated qualification sent. Homeowner requested urgent AC replacement diagnostic.

Smart Booking (48s): Confirmed emergency morning slot (8-10 AM) & synced to Field Service Calendar.

CARRIER GATEWAY: ACTIVE ZERO LEAD LOSS

✓ REVENUE PROTECTION

Stop Leaks Before Competitors Are Dialed

Homeowners who reach voicemail call the next contractor within 90 seconds. Nexa engages them immediately, gathers their address, and locks the job.

Avg Ticket Saved: +$1,400 DISPATCH

Built for HVAC, plumbing, roofing, electrical, and other service businesses.

Your business should not depend on someone being available at the exact moment a customer reaches out.

Customer Inquiry

→

Instant Response

→

Lead Captured

→

Follow-Up

→

Appointment

→

Your Team

// PIPELINE DIAGNOSTIC: ROOT CAUSE DETECTION

The Problem Isn't Always Getting More Leads.

Sometimes the real problem is what happens after someone decides to contact you.

Missed Calls

A potential customer calls when nobody is available. The opportunity disappears before anyone follows up, and they dial the next contractor on Google.

⏱

Slow Responses

Customers expect quick answers. Waiting hours can mean they contact another local business first and lock in the service call.

❄

Leads That Go Cold

Not every prospect books immediately. Without consistent follow-up, multi-thousand dollar quote opportunities get forgotten on kitchen counters.

⚡

Disconnected Systems

Calls, forms, messages, appointments, customer information, and follow-up often live in completely different, uncoordinated places.

// FINANCIAL TELEMETRY: REVENUE LEAK ESTIMATOR

Calculate What Missed Calls Cost Your Business.

Most home service contractors lose multiple paying jobs each month simply because calls roll to voicemail while technicians are working. Select your trade and adjust the sliders to see your numbers.

Select Your Service Trade:

Average Completed Job Ticket: $1,250

Typical blended invoice for diagnostic, repair, and equipment replacement.

Unanswered Customer Inquiries Per Week: 5 calls/wk

Unanswered calls during drive times, active jobs, lunch, and after-hours.

Estimated Lost Booked Jobs: ~5 jobs / month

Estimated Monthly Revenue Bleed

-$6,750

-$81,000 in lost jobs per year

Tier 2 Nexa Conversion ($497/mo) RECOMMENDED SYSTEM

Recovering just 1 missed job pays for the entire monthly system and returns an immediate net profit.

Claim 6-Point Forensic Territory Audit Below ↓

✓ CUSTOMIZED 6-POINT FORENSIC AUDIT

Get Your Factual 6-Point Territory Intake Audit.

Our Systems Engineering Desk compiles a detailed forensic report of your local territory. We analyze your digital response speed, after-hours call routing, click-to-call links, and Google presence to pinpoint where high-ticket jobs are leaking to competitors.

• Live Calculated Monthly Bleed: -$6,750

• Recommended Architecture: Tier 2 Nexa Conversion

• Report Deliverable: 4-Page Executive PDF + Diagnostic Matrix

• Delivery Time: Compiled by Engineering Desk

Your Full Name *

Business Name *

City & State *

Company Website

Mobile Number (For Dispatch) *

Work Email Address *

🔒 Zero spam. Factual engineering data used exclusively to analyze your intake path.

// UNIFIED ARCHITECTURE: NEXA CORE OS

One System for the Customer Journey.

Nexa HQ connects the systems and automations that help your business respond faster, follow up consistently, and keep customer information organized.

The Nexa Centralized Operations Command Deck

Every inbound call, automated two-way SMS, customer conversation, and booked job in one unified view.

LIVE DISPATCH INBOX

Phase 1 INBOUND

Capture: Never Let an Inquiry Disappear

Calls, forms, website conversations, and other inquiries flow into one central operating system. No lead drops through the cracks.

Phase 2 <30s SPEED

Respond: Immediate Next Steps for Customers

Automated responses acknowledge inquiries and provide useful assistance in under 30 seconds while your team is busy on job sites.

Phase 3 INTAKE

Qualify: Understand What the Customer Needs

Collect the job type, urgency, service address, and equipment details automatically before the conversation reaches your technicians.

Phase 4 NURTURE

Follow Up: Stay in the Conversation

Automated follow-up keeps high-ticket replacement prospects engaged when they do not book immediately on the first phone call.

Phase 5 SCHEDULE

Book: Turn Conversations Into Appointments

Make it frictionless for qualified homeowners to select their preferred arrival window directly on your schedule.

Phase 6 VISIBILITY

Manage: Real-Time Pipeline Tracking

Your team gets a single, crystal-clear view of every active lead, open conversation, scheduled appointment, and follow-up stage.

// AUTONOMOUS ENGINE: CAPABILITIES MATRIX

Automation That Works Behind the Scenes.

We don't add AI just because AI is popular. We identify where your customer journey is leaking and build automation around the problems that actually matter.

AI Voice Phone Agents

AI Web Chat & Messaging

Missed Call Text Recovery

Automated Lead Follow-Up

Live Appointment Booking

CRM & Pipeline Management

Website & Funnel Automation

Past Customer Reactivation

Review & Reputation Systems

Business Process Automation

Smart Territory Lead Routing

Centralized Business Dashboard

Multi-Channel Customer Command Center

Real-time lead capture, automated two-way response, and appointment scheduling in flight.

// BENCHMARK ANALYSIS: BEFORE VS AFTER

From Scattered Processes to a Connected System.

Here is what happens when you replace manual guesswork with connected automation.

Before Nexa	With Nexa HQ Systems
✕ Missed calls disappear to voicemail	✓ Automated response and follow-up in 30s
✕ Leads sitting forgotten in email inboxes	✓ Leads captured and organized in your CRM
✕ Manual follow-up when technicians remember	✓ Automated quote sequences on Day 1, 3, and 7
✕ Customers waiting hours for basic answers	✓ Immediate two-way communication
✕ Disconnected tools and spreadsheets	✓ Completely connected customer journey
✕ Zero clear pipeline visibility	✓ Centralized lead and revenue dashboard

Nexa HQ Connected Operating System on Pedestal

Connected Infrastructure

Transforming fragmented communication into an automated business operating system.

Don Tee

Founder & Lead Systems Architect, Nexa HQ

Direct Strategy for U.S. Trade Contractors

// FOUNDER PHILOSOPHY: SYSTEMS ARCHITECTURE

We Start With the Problem. Not the Technology.

You don't need another piece of software just because it has AI in the name.

First, we look at how customers currently find you, contact you, get a response, enter your pipeline, and eventually become paying customers.

Then we identify where opportunities are being lost and determine what should be automated, connected, or improved.

Technology comes after the diagnosis.

✓ Direct founder oversight on every system deployment

✓ Engineered specifically for HVAC, plumbing, roofing, and electrical contractors

✓ Outcome-first implementation with carrier-verified two-way SMS

// INDUSTRY DISPATCH: FIELD SERVICE NICHE MATRIX

Built for Businesses Where Every Lead Matters.

If your business depends on calls, inquiries, appointments, and follow-up, Nexa HQ can help you build a more reliable customer journey.

BEACHHEAD DISPATCH

HVAC

Emergency AC breakdowns, furnace repairs, and complete system replacements.

Licensed plumber fitting copper water lines

EMERGENCY SERVICES

Plumbing

Burst pipes, water heater failures, and residential drain clearings.

HIGH-TICKET QUOTES

Roofing

Storm damage insurance claims, roof inspections, and full replacements.

Certified electrician wiring breaker panel

LICENSED DISPATCH

Electrical

Panel upgrades, generator wiring, EV charger setups, and urgent repairs.

Modern residential garage door installation

SAME-DAY REPAIR

Garage Doors

Broken torsion springs, off-track doors, and opener motor installations.

RECURRING REVENUE

Pest Control

Quarterly perimeter treatments, emergency termite checks, and wildlife removal.

CLINICAL INTAKE

Dental Practices

New patient consultations, dental emergency bookings, and hygiene recall.

HIGH-INTENT PIPELINE

Professional Services

Specialized consultancies, legal intakes, and local commercial services.

High-ticket businesses lose money not from bad service, but from slow response times and broken follow-up. We build systems that stop the bleed.

Session Host: Don Tee & Solutions Architecture Team

Nexa HQ Systems Engineering Desk · Direct Technical Strategy

Nexa HQ Systems Architecture Strategy Call

45 min appointments. Google Meet video conference info added after booking. This session is for U.S. businesses that want AI to handle appointment booking, reminders, and rescheduling without hiring extra staff or dealing with visa sponsorship.

Open Google Calendar Full Screen ↗

Methodology

How We Work

A disciplined, step-by-step approach to diagnosing leaks and deploying reliable business automations.

01: DIAGNOSE

Diagnose

We examine your existing customer journey, systems, communication channels, and operational gaps.

02: DESIGN

Design

We determine what should be automated, connected, or improved to stop revenue leakage.

03: BUILD

Build

We implement the workflows, AI agents, CRM systems, funnels, and integrations required.

04: LAUNCH

Launch

Your system goes live with zero operational disruption, and your team learns how to use it.

05: IMPROVE

Improve

We monitor performance and continuously identify opportunities to improve lead conversion.

Clear Results

The Goal Is Simple.

No vague promises. We build systems that deliver four concrete business outcomes.

Respond Faster

Give customers an immediate, courteous response even when your team is in the field or off the clock.

Capture More Opportunities

Dramatically reduce the number of high-value service inquiries that disappear without follow-up.

Reduce Manual Work

Let reliable automation handle repetitive communication, scheduling, and administrative processes.

Operate With More Visibility

Know exactly what is happening with your leads, customers, appointments, and follow-up in real time.

NEXA HQ SYSTEMS DESK

Client Solutions & Infrastructure

Systems Architecture

Built by Systems Engineers Who Understand Home Service Operations.

FOUNDED BY DON TEE · NEXA HQ SYSTEMS ENGINEERING TEAM

Nexa HQ operates as a dedicated systems architecture and automation engineering firm for high-ticket US home service contractors. Our infrastructure is built around a singular operational reality: trade businesses invest heavily to generate customer interest, but lose substantial revenue when calls roll to voicemail while technicians are working in the field.

Led by Founder and Chief Systems Architect Don Tee alongside our implementation engineers, Nexa HQ designs, builds, and maintains custom carrier-grade speed-to-lead pipelines, automated estimate follow-up protocols, and multi-channel booking systems.

We do not sell generic chatbot software. We deliver complete, turnkey customer journey infrastructure that works behind the scenes to capture every qualified lead and protect your revenue.

Schedule Systems Strategy Walkthrough → 💬 WhatsApp Priority Desk

Direct Investment

Transparent Systems Pricing

Every tier is structured to pay for itself on your first saved repair or installation job. Pick a plan below to lock in onboarding.

Tier 1

Nexa Response

$297/mo

+ $497 one-time setup

✓ 30-second missed-call text-back
✓ 24/7 emergency response messaging
✓ Centralized CRM lead logging
✓ Automated Google review requests
✓ Monthly lead capture report

Get Started with Response →

Nexa Conversion

$497/mo

+ $1,497 one-time setup

✓ Everything in Nexa Response
✓ AI web dispatch and booking chat agent
✓ Day 1, 3, 7 quote follow-up sequences
✓ Past customer reactivation campaign
✓ Real-time pipeline tracking dashboard

Get Started with Conversion →

Tier 3

Nexa Digital HQ

$997/mo

+ $2,497 one-time setup

✓ Everything in Nexa Conversion
✓ Custom AI voice phone receptionist
✓ Multi-channel communication hub
✓ Custom field-service software integrations
✓ Dedicated bi-weekly operations review

Get Started with Digital HQ →

Clear Answers

Frequently Asked Questions

Direct answers for practical business owners.

Do I need to replace my existing CRM? +

Not necessarily. We first look at what you're already using and determine whether it should be improved, connected, or replaced.

Will AI replace my employees? +

That's not the objective. Nexa is designed to handle repetitive communication and processes while allowing your team to focus on customers and work that requires human involvement.

Can Nexa work with my existing tools? +

In many cases, yes. The exact integrations depend on your current technology stack and what you need the system to accomplish.

How much does Nexa cost? +

Pricing depends on the systems, automations, integrations, and level of support your business requires. Our core tiers start at $297/month with a one-time setup, and pay for themselves on your first saved customer job.

How long does implementation take? +

Implementation time depends on the complexity of the system. Simple automations can be deployed within 7 business days, with zero downtime to your daily operations.

Do I need technical knowledge? +

No. We handle the technical implementation and provide the guidance your team needs to use the system comfortably.

Take Action

Your Next Customer Is Already Looking for You.

The question is what happens when they call, message, or submit an inquiry.

Let's find the gaps in your current customer journey and determine what should be fixed first.

Schedule Strategy Call on Google Calendar → Talk to Nexa HQ on WhatsApp

Don Tee | Nexa HQ

Speed-to-Lead AI Concierge

Hey, Don Tee here. Welcome to Nexa HQ. Are you running an HVAC, plumbing, or roofing business? What is your full name so I know who I am speaking with?