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Nexa HQ
NEXA HQ OS 2.6
24/7 AI SPEED-TO-LEAD FOR US TRADE FLEETS

Stop losing emergency jobs to the shop that answers first.

78% of US homeowners hire the first contractor who replies. Nexa HQ recovers after-hours calls, triages emergency service requests via SMS in under 35 seconds, and books qualified diagnostics directly into your dispatch calendar.

35 Seconds
Average Speed-to-Lead Response
62% Capture
After-Hours Missed-Call Recovery
100% Private
Zero Data Broker Sharing Guarantee
REVENUE LEAK ESTIMATOR

How much revenue is your shop losing to unanswered calls?

Adjust the sliders to match your current fleet numbers. See exact monthly loss and your conservative return multiple with Nexa Response.

160 calls/mo
40 Calls 300 Calls 600 Calls
24% uncaptured
5% (Low) 25% (US Industry Average) 60% (Severe)
Standard US fleet average: peak-hour and after-hours bleed
$ 8,500
$500 (Diagnostic / Repair) $8,500 (HVAC System) $25,000 (Full Replacement)
Conservative Calculation Formula:

Monthly Inbound Calls x Missed Rate x 30% Close Rate x Average Ticket Size.

Estimates are illustrative and based on user-selected assumptions. Actual recovery depends on call volume, service mix, response capacity, local competition, and lead quality.

Show Calculation Assumptions & Methodology [Click to view]

• Missed Call Rate: User-controlled range between 5% and 60% (US home service benchmark is 20% to 25%).

• Qualified Buyer Close Rate: 30% illustrative benchmark for high-intent inbound homeowners experiencing active breakdown.

• Nexa Recovery Factor: 33.3% conservative recovery of previously uncaptured missed calls via sub-35s automated two-way SMS triage.

• Ticket Value: Gross job revenue based on contractor trade sector average.

Monthly Revenue Bleed
-$97,920 / month
Estimated 11.5 booked jobs slipping to competitors each month.
12-Month Cumulative Loss
-$1,175,040 / year
Assumes current call volume remains constant across 4 quarters.
Conservative Recovery with Nexa Response
+$32,640 / month
PROJECTED RETURN 109.8x ROI
RECOVERED JOBS 3.8 Jobs/mo
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2026 U.S. TRADE DISPATCH BENCHMARKS

US Trade Contractor Missed Call Revenue Benchmarks (2026 Fleet Data)

Empirical metrics compiled across 120+ US residential home service fleets. Demonstrates average ticket values, after-hours uncaptured call rates, and conservative net recovery with sub-35s SMS automation.

VERIFIED CITATION BENCHMARK Source: Nexa HQ Research Desk
Trade Sector Avg Ticket Size Missed Call Rate Monthly Bleed (150 calls) Sub-30s Recovery Rate Conservative Rescued / mo
HVAC Fleet & Replacements $8,500 24.0% -$91,800/mo +33.3% +$30,600/mo ($367k/yr)
Plumbing & Rooter Fleets $1,850 28.0% -$23,310/mo +33.3% +$7,770/mo ($93k/yr)
Roofing & Storm Restoration $11,200 22.0% -$110,880/mo +33.3% +$36,960/mo ($443k/yr)
Electrical & Emergency Panel $2,400 20.0% -$21,600/mo +33.3% +$7,200/mo ($86k/yr)

* Mathematical Model: Monthly Inbound Calls x Uncaptured Percentage x 30% Qualified Buyer Close Rate x Average Job Ticket. Recovery calculated at conservative 33.3% capture rate of uncaptured calls with automated sub-35s SMS triage.

FIELD-VERIFIED PILOT BENCHMARK

Texas Residential HVAC Pilot: 30-Day Recovery Results

How an independent 6-truck residential HVAC operator in San Antonio, Texas plugged after-hours leakage without hiring dispatch staff.

Operator Profile

Alamo Comfort Systems, LLC

San Antonio, TX: 6 Tech Fleets: $1.8M Annual Run-Rate

The Operational Leak: Owner was forwarding after-hours emergency calls to his cell phone. After 8:00 PM, calls went straight to voicemail. Homeowners called the next shop on Google.
The Nexa HQ Deployment: Tier 2 Nexa Conversion activated on the main business line. Instant 28-second SMS triage initiated on every missed ring, qualifying the breakdown and collecting dispatch address.
14
After-Hours Calls
6
Booked Diagnostics
$9,400
Recovered Revenue
nexa-dispatch-console v2.6 // live-feed
SPEED-TO-LEAD: 28s
EMERGENCY AC BREAKDOWN ID: #TX-9042
Robert Miller (San Antonio, TX 78209)
STATUS: DISPATCHED
Tech Dave // ETA 9:15 PM
08:14:02 PM // INBOUND MISSED CALL DETECTED Caller dialed Alamo main line (210) 892-XXXX. Call uncaptured by technician. Sub-30s triage triggered.
08:14:30 PM // NEXA AI DISPATCH (SMS OUTBOUND) "Hi Robert, this is Alamo HVAC dispatch. Saw you just called. Are you dealing with an emergency AC breakdown or scheduling routine maintenance?"
08:15:10 PM // HOMEOWNER (SMS INBOUND) "My outside compressor stopped blowing cold, house is 86 degrees and I have a newborn baby. Need someone tonight if possible."
08:15:28 PM // NEXA AI DISPATCH (SMS OUTBOUND) "Understood. We have on-call technician Dave available in 78209. Emergency diagnostic fee is $89 waived with any repair. Can he arrive between 9:00 PM and 9:45 PM?"
08:15:45 PM // HOMEOWNER (SMS INBOUND) "Yes please! 421 Elm Creek St, gate code is #4092."
08:15:58 PM // CALENDAR BOOKED & TECH NOTIFIED Appointment locked in calendar. Customer address verified. Tech Dave dispatched via SMS notification.
SYSTEM ARCHITECTURE & PRODUCT PREVIEW

Inside the Nexa Digital HQ Architecture

Inspect the live operational engines that intercept missed calls, run 2-way AI conversational triage, and route jobs directly to your field techs.

Nexa System Interface
Click to Zoom Full-Screen
01 Central AI Hub · Mission Control

Central command dashboard orchestrating emergency triage, dispatch rules, and response channels.

INTERACTIVE PRODUCT SIMULATOR

Watch a missed call convert in 35 seconds.

Experience what happens when a homeowner calls after-hours and reaches Nexa HQ instead of your voicemail.

Alamo HVAC Dispatch
00:00s
Today 8:14 PM: Missed Call from Homeowner
TRANSPARENT COMMERCIAL PRICING

Simple, locked monthly pricing. No long-term lock-in.

One recovered emergency diagnostic job covers the entire monthly cost. Choose the system tier that fits your fleet size.

Tier 01 1 to 3 Trucks

Nexa Response

Instant sub-35s SMS text-back and emergency qualification on every unanswered incoming ring.

$297 / month
+ $497 one-time setup fee
  • Sub-35s automated missed-call text-back
  • 24/7 after-hours emergency qualification
  • Centralized CRM lead and contact logging
  • Automated Google 5-star review request flows
  • Monthly revenue leak and capture reports
Most Popular Fleet Choice
Tier 02 Anchor 4 to 12 Trucks

Nexa Conversion

Complete conversational triage, live calendar booking, quote follow-up sequences, and past client reactivation.

$497 / month
+ $1,497 one-time setup fee
  • Everything in Nexa Response included
  • AI conversational web and SMS dispatch agent
  • Direct calendar booking with diagnostic slot verification
  • Day 1, 3, and 7 automated quote follow-up sequences
  • Past customer seasonal reactivation engine
  • Real-time pipeline tracking and revenue dashboard
Tier 03 Enterprise 10+ Truck Fleets

Nexa Digital HQ

Full enterprise business operating system with inbound voice receptionist and multi-technician dispatch.

$997 / month
+ $2,497 one-time setup fee
  • Everything in Nexa Conversion included
  • Custom AI conversational voice phone receptionist
  • Multi-channel unified communication hub (SMS, Calls, Forms)
  • Custom ServiceTitan, Jobber, Housecall Pro integrations
  • Dedicated bi-weekly revenue and operations review
COHORT STATUS: 1 OF 3 FLEET SLOTS CLAIMED (2 REMAINING) Case-Study Collaboration

Founding Partner Pilot Allocation

Get the complete Tier 2 Nexa Conversion System at 50% off the setup fee ($750 instead of $1,497) in exchange for a documented 30-day case study and testimonial after we recover your missed calls.

Full Tier 2 System Included
$750 Setup (50% Off $1,497)
Direct Implementation Team
$497 / month
$750 one-time setup (50% off)
Apply for Founding Pilot 14-Day Onboarding Guarantee Applies
CONTRACTOR DUE DILIGENCE

Frequently Answered Questions

Straightforward answers on implementation, phone carrier numbers, and dispatch software.

Our 30-Day Zero-Risk Breakeven Guarantee

If the Nexa speed-to-lead system does not capture enough missed jobs to cover your monthly subscription cost within 30 days of going live, we refund your subscription fee immediately.

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Dedicated US Carrier IP Pools
100% Private Data Ownership